Make Someone's Day, 10 Foundation Skills

We all have the opportunity to make a difference. Every interaction you have with a patient is an opportunity to make a positive impact on the experience of your patients. It's in your hands whether patients come back and recommend your hospital, clinic or doctor's practice to others.  In this course, you will learn the 10 foundation skills that every healthcare professional should seek to develop. Ideally you should complete the course Make Someone's Day BE the Difference before starting this on. The course is in Indonesian.