Counseling at Work
Harga
IDR 599000
Apa yang akan kamu dapatkan?
Limited Access for only 3-months
10 lessons (1h 45m)
Certificate
Counselling is the greatest tool a manager can have to improve their employee’s performance and behaviour. Learn and apply the theory and techniques of counselling through this course.
Apa yang akan kamu dapatkan?
Lesson 1
In this lesson, we will explore the reasons why employees don’t do what they’re supposed to do and how counselling can support employees in behavioural and performance change
Lesson 2
A key step in the counselling process is to clearly define the problem first before seeking a solution. So in this lesson, we learn 2 step approach: Get to the right problem and clearly define the problem.
Lesson 3
You will practice several case studies to measure your understanding of the previous lesson.
Lesson 4
As a manager or supervisor, it's part of your job to give feedback—both positive and negative—to your employees. In this lesson, you will learn how to give feedback effectively.
Lesson 5
Take a quiz to measure your understanding of the lesson you learned.
Lesson 6
Counselling is essentially about leading an employee from insight to action. In this lesson, you will learn how to prepare for effectively guiding this process.
Lesson 7
You will work on a case study quiz about Logical Consequence Practice.
Lesson 8
You will practice case studies about the discussion plan, which is an important part of the counselling toolkit.
Lesson 9
There are many different techniques that you can use when counselling team members. This lesson covers core communication practice skills and techniques that are the most effective during a counselling conversation.
Lesson 10
In this lesson, you will go through the steps to follow in your face-to-face discussion to give employees insight into their problems and guide them towards finding a solution.